Data center visiting

Please read the requirements of visits data center.

It must be remembered that data center is a secure facility where the rules the same for everyone. Exact rules is the base of safety of equipment located in data center.

Data centersecure facility, which is under protection24 hours a day. For visit the data center you need to receive a pass issued by data center security system. You need to provide information by using Personal account or by e-mail helpdesk@mixtelecom.ru. The application must include: company name, full name and passport data of the visitor, date, time and purpose of visit.

For input, output, transfer or receiving of the equipment through the our support, needs a completed, signed and stamped act of acceptance-transmission equipment.

Conditions and terms:

  • In the daytime (from 9:00 to 17:00) – not less than 3 hours. It is necessary to have time to enter the building in the stated period.
  • After 17:00, night time, weekends and holidays - not less than 2 days.
  • Non-residents shall appeal at least than 10 working days.

 

The visitor of data center is obliged to comply with fire-instructions, make server administrating only on their equipment with the presence of Mix Telecom support specialists.